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So You Think You Want to Run a Promotion?

by Paul Weber | Jan 24, 2012

I think we have all seen our favourite brands run an online promotion. Some of them generate a reaction that is positive (“This is awesome!”) and some, not so much... What is the difference between those that generate positive buzz and those that fizzle? One of the key factors that impacts buzz is the offer itself. What is in it for me and how easy is it for me to enter? 

You might be shocked to learn that it's not the cool intro on the website or the kick ass creative that the consumer gets to see but, reality is, consumers react extremely well to an offer that is easy to understand, has prizing that resonates with them, and is easy to participate.

One game mechanic that has worked extremely well has been the chance to WIN EVERY HOUR. Consumers can easily grasp this concept and love the fact that every hour, they have a chance to win and within that hour, they’ll find out if they’ve won. A guaranteed winner every hour adds integrity and positive impact to the promotion. The other aspect to this type of game is that it’s activated through consumer purchase and the entry of the code found on-pack (I’ll elaborate further on the Power of PIN Codes in a further post down the road).

Prizing is dependent on who the promo is trying to attract and should be tailored to excite them. The latest and greatest tech, for example, resonates well with the teenagers and today’s Millennials. Of course, good old cash has a way with making a positive impact on just about everyone. It sounds pretty easy, doesn’t it? From my perspective as a marketer, we sometimes complicate things and focus too much on the “frill” vs. asking ourselves some simple questions:

  • Is the offer easy for the consumer to understand?
  • Does the prizing connect with the target audience?
  • Is it easy for the consumer to play?

The BIG IDEA should be staring at us right in the face.

3 Comments

  1. 1 Kelly Crerar 07 Feb
    Good post Paul and i agree that "Prize matters" in every promotion. Something even further is that "Size of Prize Matters". There is a reason why Million $ prize pools attract more players and why Powerball attracts more buyers than the state lotteries, simple, the winnings are huge.  Games of Chance that allow you to leverage your mid-size prize budget to Million $ prize pools is the most under-used tactic by brands today. Games of Chance return better results that Sweepstakes and instant Wins (Controlled games) in all head to head studies, yet brands tend to shy from this dynamic mechanic.  Games of chance can create $1MM prize pools from $35k budgets and increase participation rates by 25%. If you’re looking for better ROI, Games of chance should be the primary mechanic for your most engaging prize offerings.   To see how they work check out our video on Youtube http://www.youtube.com/watch?v=d1jut2mkPRY&feature=related 
  2. 2 Paul Weber 07 Feb
    Great comments Anthony and appreciate your take on things.  With that said though, I would like to emphasize your point that these experiences tend to be the "exception to the norm" and when marketers take this approach they open themselves up to the risk that their campaign is no longer engaging due to the complexity created by the mechanic.  The KISS technique, in my book, will generate big wins when coupled with the attraction of fantastic prizes more times than a complex, long winded, interactive promotion. 
  3. 3 Anthony Aguiar 26 Jan

    When I take off my marketer hat and just be a consumer (but still watch out of the corner of my Marketing eye), it is clear that promotions attract me if they connect with me. What do I want? What do I like? A free trip to Hawaii? - absolutely! So I agree that the power of the PRIZE is one of the most important elements in a promotional campaign. 

    One thing I'll challenge is your comment about "is it easy for me to enter". Most of the promotions that attract me ARE simple and easy to enter. But there have actually been some that were long and engaging by their very nature, almost exploratory and interactive, and I sat there online for many minutes BECAUSE I enjoyed the experience. I'd call this the exception to the norm and I'd imagine the group designing that program had to put a lot of thought into how to create a program that goes against the grain.

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